okwwe Terms and Conditions

Registration Eligibility

The following conditions must be met to open an account on okwwe and use the services:

• You must be at least 21 years of age.
• You must provide your own accurate and truthful information.
• A user may hold only one account; multiple accounts are prohibited.
• Your account is strictly for personal use — operating an account on behalf of someone else or for the benefit of a third party is not permitted.
• If a previous okwwe account was cancelled or suspended, you must obtain permission from the support team before opening a new account.

Account Verification (KYC)

okwwe may request identity verification documents at any time. KYC may be required for withdrawals or transactions above a certain amount. okwwe reserves the right to temporarily suspend an account if the required documents are not provided.

Password and Security

Keeping your account password confidential is your responsibility. If you notice any unauthorized access or suspicious activity, notify us immediately via live chat. okwwe will not be held responsible for any loss to an account resulting from user negligence.

Deposit Terms

Follow the guidelines below when depositing funds on okwwe:

• Minimum deposit amount: ৳300 per method.
• Accepted payment methods: bKash, Nagad, and Rocket.
• Deposited funds must come from a payment account registered in your own name.
• Using third-party payment accounts or anonymous methods is strictly prohibited.
• okwwe is not responsible for funds sent with incorrect details or via an incorrect method.

Withdrawal Terms

The following conditions apply when withdrawing funds from okwwe:

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawals can only be made to the verified payment method that was used for the deposit.
• The specified wagering requirement must be fulfilled before bonus funds can be withdrawn.
• Withdrawals may be temporarily delayed while an active KYC verification is in progress on the account.

Welcome Bonus

okwwe offers new users a 200% first-deposit bonus of up to ৳8,000. A minimum deposit of ৳300 is required to receive this bonus. A wagering requirement of 20 times (20x) the total bonus amount must be met before the bonus can be withdrawn.

General Bonus Terms

• Each bonus offer has a specific validity period; any unused bonus will be cancelled after it expires.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• Bonus funds cannot be withdrawn directly — only winnings earned from bonus funds after meeting the specified wagering conditions are withdrawable.
• Any attempt to claim bonuses by opening multiple accounts or through any fraudulent method will result in account cancellation.
• okwwe reserves the right to modify, suspend, or cancel any promotion at any time.

VIP Program

The okwwe VIP program has three tiers. Users can advance to higher tiers based on regular play and deposits:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

Detailed terms for cashback and VIP benefits are available on the relevant page of the platform. okwwe reserves the right to modify VIP terms and conditions.

Bet Acceptance

A bet is only valid once the okwwe system confirms it has been finally accepted. Bets placed before confirmation is received may not be valid. okwwe reserves the right to cancel bets accepted at incorrect odds due to a technical error.

When a Match is Cancelled or Suspended

If a sports event is cancelled, suspended, or not completed for an unspecified reason, the following policy applies to those bets:

• If the event is not rescheduled within 48 hours of the original time, the bet will be cancelled and the funds refunded.
• Bets will be settled based on the result of any completed event.
• For live betting, if an event is cancelled after it has started, okwwe will follow the defined settlement rules.

Responsible Gaming Guidelines

okwwe is committed to responsible gambling. Users can set deposit limits, bet limits, and self-exclusion options on their account. For more details, visit our Responsible Gaming page.

The following activities are strictly prohibited and any one of them may result in immediate account cancellation and balance forfeiture:

• Opening multiple accounts to claim bonuses or other benefits.
• Manipulating the system using bots, automated software, or any technical means.
• Using fraudulent payment information or stolen payment methods.
• Attempting to guarantee profit through opposing bets ("arbitrage") or bonus strategies.
• Harassing, deceiving, or unfairly influencing other users.
• Unauthorized use or distribution of okwwe's intellectual property, brand, or information.
• Money laundering or suspicious financial transactions.

All content on the okwwe platform — including logos, designs, text, graphics, software, code, and other materials — is the exclusive property of okwwe and is protected by applicable law. Users may use the platform for personal and non-commercial purposes only. Reproducing, redistributing, or using any content for commercial purposes without written permission is prohibited.

Service Interruptions

okwwe is not liable for compensation if the service is temporarily disrupted due to technical errors, internet outages, third-party service failures, or unforeseen circumstances. However, okwwe will always work to resolve any issues.

User's Own Decisions

Betting and gaming are risk-based activities. Users place bets using their own judgment and bear full responsibility for any financial loss. okwwe is not responsible for any financial, emotional, or other harm arising from gambling.

Third-Party Services

okwwe is not responsible for errors or failures by third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe) or payment service providers. These providers' own terms of use apply.

okwwe is deeply committed to protecting users' personal information. We use SSL encryption and other security technologies to keep your information safe. Full details of our data collection, use, and storage policy are available on the Privacy Policy page.

Cookie Usage

The okwwe platform uses cookies to improve service quality, manage sessions, and enhance the user experience. By using the platform, you consent to the cookie policy. Cookies can be controlled through browser settings, but doing so may cause some features of the service to stop working.

Account Closure by User

You can close your account at any time by contacting our 24/7 live chat. Before closing your account, settle any active bets and withdraw any eligible balance.

Account Closure by okwwe

okwwe may close or suspend any account without prior notice in the following circumstances:

• Violation of the terms and conditions.
• Fraud or fraudulent activity.
• Providing false information.
• Security or legal reasons.

Right to Modify Terms

okwwe reserves the right to partially or fully modify these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms. It is therefore advised to review the terms before each session.

Dispute Resolution Process

For any dispute or complaint, first contact us via our 24/7 live chat or by email at [email protected]. The okwwe team will investigate the matter and attempt to provide a resolution within a reasonable time. If a resolution cannot be reached through discussion, both parties may mutually agree to pursue mediation.

Applicable Law

These terms and conditions are to be interpreted and applied in accordance with applicable law. Users are responsible for using okwwe in compliance with the laws of their own country, and it is the user's own responsibility to ensure compliance with local law.