Responsible Gaming — Your Protection Is Our Commitment
okwwe believes entertainment should always be safe. Use our responsible gaming tools and play with peace of mind.
Age Restriction — For Adults Only
What does Responsible Gaming mean?
Responsible gaming means playing for entertainment — not falling into financial stress or addiction. okwwe wants every player to know their limits and enjoy the experience consciously and in good health.
Play for entertainment
Gambling is a leisure activity. Never treat it as a source of income or a way to pay off debt. Think of each session as part of your enjoyment.
Set a budget
Budget only what you can afford to lose each week or month. Never bet with borrowed money or funds taken on credit.
Track your time
Playing for long stretches can cause you to lose track of time. Take regular breaks and do not play beyond a set amount of time each day.
Do not play under stress
Avoid playing when you are feeling down, angry, or frustrated. Making bets driven by emotion makes it harder to make sound decisions.
Do not chase losses
"If I bet a little more, I'll win it all back" — this thinking is dangerous. Avoid increasing your bets to try to recover money you have lost.
Think of your family
Be mindful that playing does not have a negative impact on family responsibilities, relationships, or financial stability.
okwwe Self-Help Tools
To make responsible gaming easier, okwwe has built several tools directly into your account. These remain under your control.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be accepted automatically.
Betting Limit
Decide in advance the maximum amount you will bet within a set period. This helps protect you from taking on too much risk.
Time-Out
Need a break for a few days? Temporarily close your account for anywhere between 24 hours and 6 weeks. During this period you will not be able to log in or place bets.
Self-Exclusion
For a long-term break, close your account on a permanent basis. To reopen it, you must contact support and complete a specified waiting period.
To activate these tools, log in to okwwe and go to Account Settings. For any assistance, contact our 24/7 live chat support — we provide help in Bengali.
Recognise the Warning Signs
Gambling addiction develops gradually. If you notice the following signs in yourself or someone you know, seek help.
Spending beyond your budget
You are betting with money set aside for essential expenses or borrowing to fund your play.
Hiding your gambling
You are keeping your betting habit secret from family or friends.
Finding it hard to stop
You want to stop playing but cannot, and you keep coming back.
Betting more after a loss
You are progressively increasing your bets to try to recover money you have lost.
Emotional distress
When you cannot play, you feel irritable, restless, or angry.
Relationship strain
Gambling is causing tension in your family relationships or friendships.
Steps to Get Help
Assess yourself
Read the warning signs above and ask yourself honestly whether they apply to you. Acknowledging the problem is the first step toward change.
Activate a limit or time-out
Go to Account Settings on okwwe and activate a deposit limit or time-out. This takes effect immediately.
Contact support
For self-exclusion or a long-term closure, reach us via 24/7 live chat or email us at [email protected]. We will act promptly.
Seek professional support
Gambling addiction is a mental health matter. If needed, consult a professional counsellor or psychologist — there is no shame in doing so.
Ask your family for support
Speak openly with the people close to you. The support of family plays a very important role in recovery.
Protection of Minors
okwwe strictly prohibits participation by anyone under the age of 21. We follow an age verification process at registration and review accounts that appear suspicious.
If you have teenagers or children in your household, take the following steps:
- Use a password on your computer or mobile device
- Do not hand your device to others while logged in to your okwwe account
- Set up parental control software on your browser
- Use a separate password for bKash / Nagad so that no deposit can be made without your permission
If you suspect that a minor has used your account, notify us via live chat immediately. We will take prompt action.
If okwwe's verification process finds evidence that an account is owned by a minor, that account is permanently closed and any deposited funds are returned.
Financial Limits and Transactions
As part of responsible gaming, okwwe maintains specific financial limits. These limits protect you from overspending.
| Item | Amount |
|---|---|
| Minimum Deposit | ৳300 |
| Minimum Withdrawal | ৳800 |
| Withdrawal Time | 10–45 minutes |
| Payment Method | bKash, Nagad, Rocket |
A low deposit limit lets you start with a small amount. Our advice — always deposit an amount whose loss would have no impact on your daily life.
Never deposit using a credit card, a loan, or a mobile banking overdraft facility. Only bet with your own savings.
Contact Us for Support
We are always here for you
For any questions or assistance related to responsible gaming, contact us via our 24/7 Bengali live chat or by email. Our team will help you set up deposit limits, time-out, and self-exclusion.
Responsible Gaming FAQ
Play safely, stay happy
Follow responsible gaming practices and enjoy what okwwe has to offer. Cricket, slots, or casino — everything in a safe environment.